Rewards Program
Become a member
How it works?
Join
Create your free account and start earning points every time you shop. The more you support the fam, the more rewards you unlock.
Access
Get points for purchases, referrals, and special actions. Level up your status and unlock exclusive perks, discounts, and member-only drops.
Redeem
Use your points for discounts, exclusive rewards, and special offers. Turn your loyalty into real savings on your favorite anime and gaming gear.
Frequently asked questions
How will I get my points? +
You earn points automatically every time you make a purchase while logged into your account. You can also earn bonus points through special promotions, referrals, and exclusive member activities. The more you shop and engage, the more points you collect.
How will I redeem them? +
Once you’ve earned enough points, simply visit the Rewards page and choose the reward you’d like to redeem. Your discount code will be generated instantly and can be applied at checkout to save on your next purchase.
How much does it cost? +
Our rewards program is completely free to join. There are no membership fees — just shop, earn points, and enjoy exclusive perks and discounts.
How does the wallet work? +
Your rewards wallet keeps track of all your earned points and available rewards in one place. When you redeem points, they are converted into discount codes that can be used during checkout. You can access your wallet anytime by logging into your account.
Do my points expire? +
Yes, your points expire in 90 days. Make sure to use them before they expire.
How can I check my points balance? +
Log in to your Toki account and go to the “My Points” section to see your current balance and recent activity.
Are points earned on all products? +
Most products earn points, but some special items or promotions may be excluded. Always check the product details.
What happens if I return a product? +
If you return a product, any points earned from that purchase will be deducted from your account.
How long does it take for points to appear after a purchase? +
Points usually appear in your account within 24 hours after your purchase is completed.
Who can I contact if I have issues with my points? +
Contact our support team via email or chat, and we’ll help resolve any points-related issues.
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